Privacy Policy
Last updated: December 2024
Information We Collect
We collect minimal information necessary to provide our service:
- Phone number (required for SMS delivery)
- Email address (optional, for receipts via Stripe)
- City preference (to send relevant alerts)
- SMS consent status and timestamp
How We Use Your Information
Your information is used solely to:
- Send you ASP suspension alerts via SMS
- Process your subscription payments
- Respond to your support requests
Data Sharing
We do not sell, rent, or share your personal information with third parties except:
- Stripe (payment processing)
- Twilio (SMS delivery)
- When required by law
Data Security
We implement industry-standard security measures to protect your data. Payment information is handled entirely by Stripe and never touches our servers.
Data Retention
We retain your data for as long as your account is active. Upon cancellation, we delete your personal data within 30 days, except where required for legal or accounting purposes.
Your Rights
You may:
- Request a copy of your data
- Request deletion of your data
- Opt out of SMS by replying STOP
- Update your preferences via the manage page
Contact
For privacy-related questions, contact us at support@parkping.com